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Delivery information

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Our goal is to be able to introduce Romanian and specifically Transylvanian products to as many people as possible. We therefore try to deliver to as many countries as possible, with the best prices on the market.
The list of countries is evolving and subject to regular modifications.

[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_separator][/vc_column][/vc_row][vc_row][vc_column width=”1/5″][/vc_column][vc_column width=”3/5″][vc_video link=”https://youtu.be/yJEI2n2U5Q8″][/vc_column][vc_column width=”1/5″][/vc_column][/vc_row][vc_row][vc_column][vc_separator][/vc_column][/vc_row][vc_row][vc_column width=”1/2″][vc_images_carousel images=”15714,15690,15702,15696,15720″ speed=”1000″ autoplay=”yes” hide_pagination_control=”yes” hide_prev_next_buttons=”yes” wrap=”yes”][/vc_column][vc_column width=”1/2″][tbay_title_heading title=”Carriers” align=”center”][vc_column_text css_animation=”fadeInUp”]We work with specialized carriers for e-commerce.

The following list is not exhaustive and subject to variations according to the periods or the periods of the year: UPS, La Poste, Colissimo, DHL, Chronopost, Mondial Relay.

We offer delivery in point relay, or at home. Delivery can also be “Express”.

The choice of delivery method is made in Checkout, just before payment during your purchase.

The average cost of a shipment for a package of around 15kg is €12 (depending on offers, periods, and carriers).

[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_separator][/vc_column][/vc_row][vc_row][vc_column width=”1/2″][vc_single_image image=”15678″ css_animation=”fadeInLeft”][/vc_column][vc_column width=”1/2″][tbay_title_heading title=”Free delivery” align=”center”][vc_column_text css_animation=”fadeInUp”]Update of 04/11/2022 – Following a sharp increase in delivery prices, fuel increase, war in Ukraine,…), only free delivery to relay points is maintained, until new rates allowing free home delivery.

We propose the free delivery in France in relay point or at home starting from 100€ of purchase, and depending of the products ordered.

Free delivery is also offered for other countries, but this list may vary: Belgium, Luxembourg, Italy, Germany.

We offer free delivery to a relay point from 70€ of purchases, in Metropolitan France.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_separator][/vc_column][/vc_row][vc_row][vc_column width=”1/2″][vc_images_carousel images=”6724,6730″ speed=”1000″ autoplay=”yes” hide_pagination_control=”yes” hide_prev_next_buttons=”yes” wrap=”yes”][/vc_column][vc_column width=”1/2″][tbay_title_heading title=”Fresh products” align=”center”][vc_column_text css_animation=”fadeInUp”]We send fresh products in special insulated packaging for food products.

When the customer adds fresh products to his basket, he adds this packaging to his order at the same time for an additional cost of €3.95 including tax.

1 insulated pouch can hold your entire order (up to 15kg) of fresh produce, cold pockets included.

We recommend choosing a shipping method of 24h, 48h maximum for orders containing fresh products.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_separator][/vc_column][/vc_row][vc_row][vc_column width=”1/2″][vc_single_image image=”4745″ css_animation=”fadeInLeft”][/vc_column][vc_column width=”1/2″][tbay_title_heading title=”Europe” align=”center”][vc_column_text css_animation=”fadeInUp”]We deliver all of western Europe, in particular the following countries: France, Germany, Belgium, Netherlands, Luxembourg, Italy, Spain, Austria (non-exhaustive list and subject to modifications)[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_separator][/vc_column][/vc_row][vc_row][vc_column width=”1/2″][vc_single_image image=”4746″ css_animation=”fadeInRight”][/vc_column][vc_column width=”1/2″][tbay_title_heading title=”United Kingdom” align=”center”][/vc_column][/vc_row][vc_row][vc_column][vc_separator][/vc_column][/vc_row][vc_row][vc_column width=”1/2″][vc_single_image image=”4747″ css_animation=”fadeInRight”][/vc_column][vc_column width=”1/2″][tbay_title_heading title=”Switzerland” align=”center”][/vc_column][/vc_row][vc_row][vc_column][vc_separator css=”.vc_custom_1611862479394{padding-bottom: 50px !important;}”][/vc_column][/vc_row]