{"id":26290,"date":"2022-03-21T12:35:22","date_gmt":"2022-03-21T11:35:22","guid":{"rendered":"https:\/\/centraltransylvania.com\/general-sales-conditions-gsc-28-11-2018\/"},"modified":"2022-03-21T13:38:11","modified_gmt":"2022-03-21T12:38:11","slug":"general-sales-conditions-gsc-28-11-2018","status":"publish","type":"post","link":"https:\/\/centraltransylvania.com\/en\/general-sales-conditions-gsc-28-11-2018\/","title":{"rendered":"GENERAL SALES CONDITIONS – GSC – 28\/11\/2018"},"content":{"rendered":"\n

Definitions<\/strong> These General Sales Conditions are offered by Centraltransylvania.fr SARL, in the process of registration, whose registered office is located at 28. \nPlace du General de Gaulle, 52100 Saint-Dizier (here in after \u201cCentraltransylvania.fr\u201d). \nWe will then designate: \n– \u201cSite\u201d: the site http:\/\/www.centraltransylvania.fr and all of its pages. \n– \u201cProducts\u201d or \u201cServices\u201d: all the products (materials) and services (services) that can be purchased or subscribed to on the Site. \n– \u201cSeller\u201d: Centraltransylvania.fr, legal or natural person, offering its Products or Services on the Site. \n– “Customer”: the Internet user, individual or professional, making a purchase of Product(s) or Service(s) on the Site. \n– “Consumer”, in accordance with the definition of the preliminary article of the Consumer Code: “any natural person who acts for purposes that do not enter \nwithin the framework of his commercial, industrial, artisanal or liberal activity\u201d.<\/p>\n\n

The Internet user visiting the website and interested in the Products and Services offered by the Seller is invited to read these Terms & Conditions carefully, to print them and\/or save them on a durable medium, before placing an order on the website.<\/p>\n\n

The Customer acknowledges having read the T&Cs and accepts them in full and without reservation.<\/p>\n\n

Creation of a customer account<\/strong><\/p>\n\n

The creation of a \u201ccustomer account\u201d is an essential prerequisite for any Customer order on this Site. To this end, the Customer will be asked to provide a certain number \npersonal information such as his first and last name, his email address, his postal address and his telephone number, this list not being exhaustive. As such, the Customer \nundertakes to provide accurate information. The Customer is responsible for updating his data. He must therefore notify the Seller without delay in the event of a change. The customer \nis solely responsible for the truthfulness, accuracy and relevance of the data provided. \nThe Customer registered on the Site has the possibility of accessing it by logging in using his identifiers (e-mail address defined during his registration and password) or possibly by \nusing systems such as third-party social media login buttons. The Customer is fully responsible for protecting the password he has chosen. He is \nencouraged to use complex passwords. If the password is forgotten, the Customer has the option of generating a new one. This password constitutes the guarantee of the \nconfidentiality of the information contained in his \u201cmy account\u201d section and the Customer therefore refrains from transmitting or communicating it to a third party. Failing this, the Seller \nmay be held liable for unauthorized access to a Client’s account. \nThe customer account allows the Customer to consult all his orders made on the Site. If the data contained in the customer account section were to disappear at the \nfollowing a technical breakdown or a case of force majeure, the responsibility of the Seller could not be engaged, this information having no probative value but \nonly an informative character. The pages relating to the customer account are freely printable by the Customer holding the account in question but in no way constitute \nproof, they have only an informative character intended to ensure an effective management of its orders or contributions by the Customer. \nEach Customer is free to close his account on the Site. For this, he must send an e-mail to the Seller indicating that he wishes to delete his account. No recovery \nof his data will then not be possible. \nThe Seller reserves the exclusive right to delete the account of any Customer who has contravened these GCS (in particular and without this example having any \nexhaustive nature, when the Customer has knowingly provided erroneous information, when registering and creating his personal space) or any inactive account for at least one year. Said deletion will not be likely to constitute damage for the Customer who will not be able to claim any compensation for \nthereby. This exclusion does not exclude the possibility for the Seller to take legal action against the Customer, when the facts have justified it.<\/p>\n\n

Modality of subscription of orders and description of the purchase process<\/strong><\/p>\n\n

The Products and Services offered are those listed in the catalog published on the website. These Products and Services are offered within the limits of available stocks. Each \nProduct is accompanied by a description established by the Seller based on the descriptions provided by the supplier. \nThe photographs of the Products in the catalog reflect a faithful image of the Products and Services offered but do not constitute a contractual commitment in the \ninsofar as they cannot ensure perfect similarity with the physical Products. \nWe will define below as “Basket” the intangible object grouping together all the Products or Services selected by the Customer of the Site for a purchase by clicking on \nthese elements. In order to proceed with his order, the Customer chooses the Product(s) he wishes to order by adding them to his “Basket”, the content of which can be modified at \nany time. \nAs soon as the Customer considers that he has selected and added to his basket all the Products he wishes to buy, he will have the possibility, to validate his order, to access his \nbasket by clicking on the button provided for this purpose. He will then be redirected to a summary page on which he will be informed of the number and characteristics of the \nProducts ordered, as well as their unit price. \nIf he wishes to validate his order, the Customer must tick the box relating to the ratification of these GCS and click on the validation button. The Customer will then be redirected to \na page in which he will have to fill in the order form fields. In the latter case, he will have to fill in a certain amount of personal data on \nconcerning, necessary for the smooth running of the order. \nAll orders placed on the Site must be duly completed and must specify this necessary information. The Customer may make changes, corrections, \nadditions, or cancel the order, and this, until the validation of this one. \nOnce the Customer has completed the form, he will then be invited to make his payment with the means of payment listed in the section of these GCS relating to payments. \nAfter a few moments, the Customer will be sent an e-mail confirming the order, reminding him of the content of the order and the price thereof. \nThe Products sold remain the property of the Seller until full payment of their price, in accordance with this retention of title clause.<\/p>\n\n

Products origins<\/strong><\/p>\n\n

All the products we offer for sale are of Romanian origin, made in Romania, and delivered in France thanks to our partnership network developed by our company.<\/p>\n\n

All our products are carefully tested and selected by us, in order to provide you with the best possible experience, our goal being to promote the quality of Romanian products and the care taken in their development.<\/p>\n\n

Commitments of centraltransylvania.fr<\/strong><\/p>\n\n

We are committed to providing you with quality products, carefully selected from the best Romanian products.<\/p>\n\n

We ensure the freshness of our products by supplying ourselves directly from the producers, and by limiting intermediaries as much as possible, in order to reduce the time between production and delivery to you.<\/p>\n\n

We attach great importance to the respect of our products and are particularly vigilant during their packaging before shipment.<\/p>\n\n

Payment terms<\/strong><\/p>\n\n

We offer 2 payment methods:<\/p>\n\n

– A secure<\/strong> payment by credit card via MOLLIE BV. this payment, made at the time of the order, allows fast shipping as soon as payment is validated<\/strong> by our partner MOLLIE BV.<\/p>\n\n

Delivery Information<\/strong><\/p>\n\n

We offer several delivery methods, depending on your preferences, but also on the type of product purchased:<\/p>\n\n

FOR ALL SECTORS EXCLUDING FRESH PRODUCE<\/strong><\/p>\n\n

2 possible types of delivery:<\/p>\n\n

– Sending by LA POSTE France in COLISSIMO SUIVI. Estimated delivery time of 2 working days in mainland France.<\/p>\n\n

– Sending to a MONDIAL RELAY relay point. Delivery time estimated at 2 working days in metropolitan France.<\/p>\n\n

– Express delivery by DHL, at home, delivery time estimated at 24 hours for delivery in mainland France.<\/p>\n\n

FOR THE FRESH PRODUCTS SECTOR<\/strong><\/p>\n\n

Express shipment by DHL, with insulated packaging to guarantee the quality and preservation of food during transport.<\/p>\n\n

Products in this department will be packaged separately, and will be shipped separately invoiced separately<\/strong>. Shipments are made from Monday to Thursday<\/strong> so that you can collect your parcels as quickly as possible, without them being stuck in transit in a depot during the weekend.<\/p>\n\n

Express shipping costs \u20ac19 per package of maximum 25kg.<\/p>\n\n

DELIVERY OUTSIDE FRANCE<\/strong><\/p>\n\n

We make deliveries in Europe to the following countries: Belgium, Luxembourg, Netherlands, Denmark, Germany, Switzerland, Italy, Spain, Portugal, England.<\/p>\n\n

Use of personal data<\/strong><\/p>\n\n

Your personal data is collected by the site www.CentralTransylvania.fr<\/a> only when creating your personal account<\/strong> .<\/p>\n\n

We collect information about you:<\/p>\n\n

– in order to be able to send you your purchases at the place of your choice: home, parcel relay<\/p>\n\n

– in order to be able to establish the invoice for your purchases after confirmation of payment and delivery<\/p>\n\n

– in order to be able to communicate with you via our Newsletter on our new arrivals and promotions<\/p>\n\n

We undertake not to communicate, let alone resell, your personal data to a third party, without your consent.<\/strong><\/p>\n\n

In addition, within the framework of the data-processing law and freedoms “Law n\u00b0 78-17 of January 6, 1978 relating to data processing, files and freedoms”, modified by the\u00a0\u00a0“<\/em>law n\u00b0 2018-493 of June 20, 2018<\/a>“<\/em>, promulgated on June 21, 2018,\u00a0<\/em>you have the right to access and rectify your data, which you can exercise by contacting our customer service at the following address:\u00a0contact@centraltransylvania.fr<\/a>.<\/p>\n\n

RETURN AND REFUND CONDITIONS<\/strong><\/p>\n\n

Withdrawal period<\/strong><\/p>\n\n

In accordance with the European legislation in force, you have a right of withdrawal which allows you to change your mind and to reconsider your purchase on our site, within 14 days and this without having to justify reasons or to pay penalties, with the exception, where applicable, of return costs.<\/p>\n\n

The period runs from:<\/p>\n\n